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What Happens on a Tour of Moontower Phoenix? What to Expect and How to Prepare

By Germanie

Are you searching for your perfect apartment in downtown Phoenix? At Moontower, our leasing professionals have helped hundreds of people find apartments in Phoenix. With personalized tours, our leasing team can help you find the perfect floor plan for you.

Watch Next: Top Questions We Receive on Tours of Moontower, Answered

Our leasing office is conveniently located on the first floor of Moontower (811 N 3rd Street), just left of the main lobby.

To help you get the most out of your tour, we’ve created a guide on what to expect during a tour of Moontower Phoenix.

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Before Your Tour

Before you head to Moontower Phoenix for your tour, read these tips to make sure your experience is helpful and enjoyable.

  • Timing – Typically, a tour takes about 30 to 45 minutes. Allotting 45 minutes gives you plenty of time to ask questions, discuss floor plans, and start your application.
  • Photo ID – To ensure security, we require each person who is touring to provide a valid photo ID. Be sure to bring your driver’s license, passport or other form of photo ID.
  • No Pets – While we love pets and can’t wait for them to move-in, they can’t be brought on the tour. Please, leave your pup at home.

You’ll meet the leasing team at our leasing office in Moontower at the time of your scheduled tour. Enter through the main entrance on N 3rd Street and you’ll find the leasing office to the left of the lobby. Here, you’ll have the chance to ask questions and discuss your preferences for your ideal apartment. Be sure to come prepared with a list of questions to help make your tour personalized, helpful and timely. To help you get started, we’ve compiled a list of 11 questions to ask on a tour.

Download our apartment tour checklist to better prepare for your tour of Moontower.

Moontower Phoenix Apartments Kitchen

Kitchens at Moontower feature marble look quartz countertops and glazed zellige look tile backsplash. Pictured here is the Palo Verde floorplan.

Touring the Property

You and the leasing staff will start the tour on the first level. Here, you’ll see the co-working areas, the mailroom, bike storage, pet spa and dog run.

Next, you’ll take the elevator up to Level 9, where you’ll tour the fitness center and our model units, the Stargazer (studio) and the Prickly Pear (one-bedroom). Afterward, we’ll head to our rooftop on Level 24 where you’ll explore the clubhouse, pool deck, yoga studio and sauna.

During the tour, we will discuss your housing requirements, personal preferences, and financial considerations. Together, we will strategically blend these elements to find the floor plan that best suits your needs and desires.

Read Next: Everything You Need to Know about the Amenities at Moontower

After we’ve toured the property, we’ll head back to the leasing office to look at floor plans. Since most units in Moontower are occupied, you will view the floor plan renderings. You’ll begin discussing each floorplan you’re interested in, weighing pros and cons, and ultimately decide on a unit that fits your preferences the best. It’s important to remember that there might not be a floor plan that checks every single box, but use your Leasing Professional as a resource to talk through your concerns so they can help you find a unit that suits you best. You’ll wrap up with time to ask any remaining questions you may have.

Applying and Signing Your Lease

Once you’ve toured the property and found the perfect apartment for you, it’s time to start your application and secure your unit. The application should take around 10 minutes to complete. You can complete this in the office so you can ask our team any questions you might have, or this can be completed later on your own if you prefer.

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Once you finish the application, you’ll be prompted to sign your lease. Read through it as you sign and ask questions as you go. Once you’ve signed the whole lease agreement, you’re a future Moontower resident!

Ready to take a look? Book a Tour


Germanie is a Leasing Specialist at Moontower. She has 7 years of experience in sales, and 3 years of experience in multifamily leasing and marketing. In her free time, you'll find Germanie trying out new restaurants in downtown Phoenix or attending a yoga class.

October 25, 2023

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